School Buses

Buses are recognised in Australia as the safest form of Road Transport, and you can rest assured that Bus Queensland’s drivers are well trained to deliver your child safely to school.

Here you will find information on obtaining a bus pass, which school bus routes are available, services for students with disabilities and the code of conduct for school students travelling on buses.

If you need more information or have school related enquires, please email us at customers@busqld.com.au.

Please note that run sheets are currently being updated to reflect the recent zone changes as per the "Fairer Fares" initiative with TransLink.


School Bus Passes

Bus passes are available for students eligible for bus transport assistance. There are two types of bus transport assistance available to eligible students.
These are:

  • Distance based assistance
  • Safety-net assistance

How to apply

1. Identify which operator you need to apply to.

For a list of schools by operator click here.

2. Determine your eligibility.

Distance based eligibility

The following is a brief summary of eligibility for distance based assistance and should be used as a guide only. Please refer to the School Transport Assistance Scheme for full details or contact your nearest Department of Transport and Main Roads office.
To be eligible for distance based assistance, students must meet the distance criteria relevant to their circumstances, as well as satisfy the general conditions of the scheme.

  • Primary school students must live more than 3.2 km† from the nearest state primary school
  • Secondary school students must live more than 4.8 km† from the nearest state secondary school
  • Non-state school students must live more than the required distances from both the nearest state and non-state school of the type attended

Safety net eligibility

Safety-net bus travel assistance is available for financially disadvantaged students who live close to their nearest school. It is available to students travelling on either kilometre-based or fares-based school bus services. To be eligible for safety-net assistance, students must meet the distance criteria, as well as the safety-net eligibility criteria stated below.
To be eligible for safety-net assistance the student must be listed as a dependant on the applicant’s:

  • Health Care Card issued by Centrelink, Pensioner Concession Card issued by Centrelink
  • Or Department of Veterans’ Affairs Pensioner Concession Card.

Students who have a card issued in their own name, as well as students under a Care and Protection order issued by the Department of Communities (Child Safety Services), may also qualify for safety-net assistance.

Other criteria:

  • Primary school students must live 3.2 km or less from the nearest state primary school
  • Secondary school students must live 4.8 km or less from the nearest state secondary school
  • Non-state school students must live the required distances or less from either the nearest state or non-state school of the type attended.
  • The student must not be in receipt of any other School Transport Assistance Scheme assistance.
  • Applications must be in the name of the cardholder and require evidence of eligibility under safety-net guidelines.
  • The cardholder must sign a certification allowing data matching to occur with Centrelink. Applicants who do not agree to this condition will not be eligible to receive safety-net assistance.

Calculating the distance to your nearest school:
Click here to use the Queensland Department of Education and Training’s Find a School Directory

Queensland Department of Education and Training have created the following app to assist you to calculate your nearest state school.

3. Download an application form.

Distance Based Application Form or Safety Net Assistance Application Form

4. Take your application form to Bus Queensland within 7 days of start of travel along with supporting documentation.

For contact information click here.


FAQs

What happens next?

Bus Queensland will issue interim approval to approved applicants, and will be able to let you know how long your bus pass will take to be ready.
Final approval will be issued in writing by the department of transport and main roads.

How do I renew my bus pass?

All approved bus pass holders will need to pick up a new bus pass every year from Bus Queensland.
Distance eligible students will usually receive ongoing approval from the department of transport and main roads until they either move house or change to a high school.
Parents of safety-net eligible student will receive approval for assistance on a yearly basis.

Travelling with a bus pass

  1. The pass must be produced to the driver upon request.
  2. Passes are not transferrable.
  3. Parents will be required to pay a replacement fee ($15.15 cash only) for lost passes at their local depot.
  4. Damaged passes will be replaced at a nominal fee provided the damaged pass is produced and identifiable.
  5. When students cease using the bus service, passes must be returned to the bus company immediately.
  6. Excess fares are to be paid directly to the transport operator.

School Codes of Conduct

Students have an obligation to follow a set of behavioural guidelines when travelling on school buses. Most students are well behaved, but a minority will misbehave. This can affect the ability of a driver to concentrate, and is a safety concern for Bus Operators. To address this, DTMR have developed the code-of-conduct-for-students-travelling-on buses.

Services for Students with Disabilities

Transport assistance may be provided by Education Queensland for students with disabilities where it is warranted by the needs of the individual student and by the circumstances of the family.

For details of the assistance contact Education Queensland.

Safe Bus Travel Video